Dirty Places, Part 4: Hotels and Motels
An advertisement for a major motel chain once said they would "leave the light on". Let's hope it isn't a black light.
A black (ultraviolet) light is used in forensics to find bodily fluids like semen. Disgusting. I own a black light, but I really do not want to shine it around any motel or hotel room for fear of what I might find.
I once spent a night in a decent looking hotel in Mexico. There was a sign on the wall telling us not to kill the lizards that are in the room. They are harmless and help kill the spiders. That night, we threw a box of crackers off the balcony after trapping a hungry (and surprised) mouse.
On a trip through the panhandle of Idaho, we stopped at the only motel in town (called Mote - the neon "L" was not working.) There was a sign on the back of the door asking hunters to please not clean and gut fish and game in the bathtub. There was an area by room three to do that. We were in Room 3 and seriously considered getting the L out of there. I pilfered this sign and still have it.
Hotel and Motel rooms are supposed to be cleaned every day and I suspect there is some attempt to sanitize some of the hot areas like bathrooms or phones. They do change the sheets, but NOT that big bedspread that we lie on as soon as we get into the room. I shudder to think about the action that bedspread or that fuzzy, yellow blanket has seen during its lifespan.
I am not sure, but I suspect important steps are skipped from time to time in this mundane, daily procedure. I have experienced it many times.
When I briefly worked in the tundra of central Michigan, we had to go to the airport the night before in order to catch an AM flight to anywhere. On one visit to a Detroit Airport hotel (Another major, recognizable chain), I had some very interesting experiences. Perhaps the management was new or inexperienced. Perhaps the employees were reacting to their low wages or unsanitary working conditions. I don't know any reason why these things would happen to a nice guy like me...
First, we were given key cards that did not work. I returned to the front desk and was given a lesson on how to use them by Tiffany, mental age considerably less than her chronological age. She insisted on accompanying us to the room to prove that she was right and we were wrong.
The key did not work. Clearly, there must be something wrong with the lock, which incidentally worked with her master key. We went into a darkened room, unable to find a light switch. My wife headed for the bathroom, followed shortly by a scream after I found the light switch.
Apparently, someone forgot to clean this room completely, including that simple matter of flushing the toilet. Back to the front desk where I demanded a new room.
Two more key cards for a different room were issued. They did not work. Due to the lack of sleep and my increasing aggravation, I kicked the door a few times. As I ranted and raved in the hall, a boxer short clad man emerged from the room we were given. He was not happy. Back to the front desk for yet another room. Tiffany was on the phone booking more of these rooms.
Now, we were given a third room. This time, I insisted that someone come up with us to (a) confirm that the keys work, and (b) that the room had been cleaned (so to speak). This third room looked fine and my blood pressure was near stroke potential, so we waved her off so we could finally get some sleep.
Exhausted, I reclined on that ominous bedspread and leaned my head against the wooden headboard. A minute or so later, I tried to get up, but my hair was STUCK to the headboard. My mind raced as I pondered what type of sticky substance had glued me to the bed.
As I pulled away, tufts of my white hair remained firmly attached. My wife, expecting a major altercation, begged me to just let it go. It was now 2 AM. I certainly made Tiffany aware of this last and final insult and told her that I had no intention of paying for this room.
Of course, they did bill my credit card which I disputed. Four months later, after several of my annoying letters, the hotel's corporate office finally reversed the charges. Just writing this Blog ticks me off again. I really should let it go.
I always tip the housecleaning staff when I stay at any hotel in anticipation of an extra clean room. I don't know if I am wasting my money or not. I do know that when I order oysters on the half shell, that I tip the shucker FIRST. So far, no hepatitis.
I realize that we live in a world of germs, but I do not intend to be unnecessarily exposed at a hotel. If a hotel room costs a modest $100 per night; that comes out to $3000 a month for ONE room and a bath with no kitchen (I don't count that coffee maker). You would think that was sufficient rent for some decent room-cleaning.
Other than staying home or sleeping in your car, what can you do?
First, complain assertively if that room is not visually clean when you walk through that door. Second, perform your own sanitation rituals. An inexpensive can of disinfectant spray goes a long way in a hotel room. Hit the phone, night stand, headboard, lamps, clocks, bathroom counters, toilet, faucets, bathtub/shower areas, air conditioning unit, and door knobs.
I know I probably missed a few spots, but you know what I mean. You may have to open a window to air out the room after this procedure. Strip off that bedspread and blanket and throw it in the corner - there is a very good chance they have not been cleaned for months, if ever. It's okay to use the sheets and pillow cases if they look freshly laundered.
I know this sounds a bit germophobic, but until I can afford a five-star Ritz-Carlton, I am going to use three dollars worth of Lysol.
Related Topics: Guide to Summer: Summer Travel, Packing for a Healthy Vacation
Technorati Tags: travel, hotel, motel, dirty places
If you're just now joining us, you'll want to read Public Toilets (part 1), Airplanes (part 2), and Your Doctor's Office (part 3).
A black (ultraviolet) light is used in forensics to find bodily fluids like semen. Disgusting. I own a black light, but I really do not want to shine it around any motel or hotel room for fear of what I might find.
I once spent a night in a decent looking hotel in Mexico. There was a sign on the wall telling us not to kill the lizards that are in the room. They are harmless and help kill the spiders. That night, we threw a box of crackers off the balcony after trapping a hungry (and surprised) mouse.
On a trip through the panhandle of Idaho, we stopped at the only motel in town (called Mote - the neon "L" was not working.) There was a sign on the back of the door asking hunters to please not clean and gut fish and game in the bathtub. There was an area by room three to do that. We were in Room 3 and seriously considered getting the L out of there. I pilfered this sign and still have it.
Hotel and Motel rooms are supposed to be cleaned every day and I suspect there is some attempt to sanitize some of the hot areas like bathrooms or phones. They do change the sheets, but NOT that big bedspread that we lie on as soon as we get into the room. I shudder to think about the action that bedspread or that fuzzy, yellow blanket has seen during its lifespan.
I am not sure, but I suspect important steps are skipped from time to time in this mundane, daily procedure. I have experienced it many times.
When I briefly worked in the tundra of central Michigan, we had to go to the airport the night before in order to catch an AM flight to anywhere. On one visit to a Detroit Airport hotel (Another major, recognizable chain), I had some very interesting experiences. Perhaps the management was new or inexperienced. Perhaps the employees were reacting to their low wages or unsanitary working conditions. I don't know any reason why these things would happen to a nice guy like me...
First, we were given key cards that did not work. I returned to the front desk and was given a lesson on how to use them by Tiffany, mental age considerably less than her chronological age. She insisted on accompanying us to the room to prove that she was right and we were wrong.
The key did not work. Clearly, there must be something wrong with the lock, which incidentally worked with her master key. We went into a darkened room, unable to find a light switch. My wife headed for the bathroom, followed shortly by a scream after I found the light switch.
Apparently, someone forgot to clean this room completely, including that simple matter of flushing the toilet. Back to the front desk where I demanded a new room.
Two more key cards for a different room were issued. They did not work. Due to the lack of sleep and my increasing aggravation, I kicked the door a few times. As I ranted and raved in the hall, a boxer short clad man emerged from the room we were given. He was not happy. Back to the front desk for yet another room. Tiffany was on the phone booking more of these rooms.
Now, we were given a third room. This time, I insisted that someone come up with us to (a) confirm that the keys work, and (b) that the room had been cleaned (so to speak). This third room looked fine and my blood pressure was near stroke potential, so we waved her off so we could finally get some sleep.
Exhausted, I reclined on that ominous bedspread and leaned my head against the wooden headboard. A minute or so later, I tried to get up, but my hair was STUCK to the headboard. My mind raced as I pondered what type of sticky substance had glued me to the bed.
As I pulled away, tufts of my white hair remained firmly attached. My wife, expecting a major altercation, begged me to just let it go. It was now 2 AM. I certainly made Tiffany aware of this last and final insult and told her that I had no intention of paying for this room.
Of course, they did bill my credit card which I disputed. Four months later, after several of my annoying letters, the hotel's corporate office finally reversed the charges. Just writing this Blog ticks me off again. I really should let it go.
I always tip the housecleaning staff when I stay at any hotel in anticipation of an extra clean room. I don't know if I am wasting my money or not. I do know that when I order oysters on the half shell, that I tip the shucker FIRST. So far, no hepatitis.
I realize that we live in a world of germs, but I do not intend to be unnecessarily exposed at a hotel. If a hotel room costs a modest $100 per night; that comes out to $3000 a month for ONE room and a bath with no kitchen (I don't count that coffee maker). You would think that was sufficient rent for some decent room-cleaning.
Other than staying home or sleeping in your car, what can you do?
First, complain assertively if that room is not visually clean when you walk through that door. Second, perform your own sanitation rituals. An inexpensive can of disinfectant spray goes a long way in a hotel room. Hit the phone, night stand, headboard, lamps, clocks, bathroom counters, toilet, faucets, bathtub/shower areas, air conditioning unit, and door knobs.
I know I probably missed a few spots, but you know what I mean. You may have to open a window to air out the room after this procedure. Strip off that bedspread and blanket and throw it in the corner - there is a very good chance they have not been cleaned for months, if ever. It's okay to use the sheets and pillow cases if they look freshly laundered.
I know this sounds a bit germophobic, but until I can afford a five-star Ritz-Carlton, I am going to use three dollars worth of Lysol.
Related Topics: Guide to Summer: Summer Travel, Packing for a Healthy Vacation
Technorati Tags: travel, hotel, motel, dirty places
If you're just now joining us, you'll want to read Public Toilets (part 1), Airplanes (part 2), and Your Doctor's Office (part 3).
72 Comments:
I hate hotels! I was staying at a hotel after driving my younger brother back to school. My best fried also stayed with me. That night at 2 a.m someone tried to enter our room. The next time I stayed in a hotel after my grandfather passed away the same thing happened. The second night i was at the hotel I was by myself and could not get over the fact that someone might try to walk in. Both the hotel rooms looked clean but with close inspection they were not dusted and the windows had hand prints from children on them. I also ended up getting strep throat one time and a sinus infection the other time. I don't know if it was the rooms or from the pool. Thinking back though it seems like I get sick shortly after staying in hotels. I personally think they do not clean them well.
I stayed at the Holiday Inn, Highland Beach FLA., beachfront room. Very expensive as far as I was concerned. Your next hotel visist, grab a white towel from the bathroom, and run it under hot water. Then rub it on the carpet in the room. Black or Brown?? Yes, not as clean as it looked. Also had brown hot water as well. Needless to say, credit was due me. Try the towel trick, its an eye opener!
Thanks so much for your suggestion! We will be leaving for a vacation tomorrow and I will definitely get that Lysol.
I have read all 4 of the blogs on dirty places and found them all to be very interesting. I have also found the comments interesting. I do however find it amusing that there are so many people who are germ-a-phobic. Aren't there studies out now that show that childhood asthma and allergies are on the rise because of our obession with keeping things so clean since we are afraid of germs. Personally, I don't worry too much about all of it and I have always sat down of public toilets.
Thank you so much for all the information. So, next time when we travel with my family I make sure I have that Lysol with me.
Thanks so much for the info! I'm going on 2 trips soon for work and was panicked at staying in a dirty hotel..I'll be sure to bring some Lysol
I always take those blankets off the beds, they NEVER get washed. I always bring a zip lock bag for the remote, that has the most germs. Bring your own pillow if possible. If you dare to take off those pillow cases, it will freak you out.
On a recent trip to Myrtle Beach SC, my wife and I rented a room at a reputable hotel chain. We walked into the room and began to unpack when I noticed the look on my wife's face and knew there was going to be a problem. I am male, therefore I am oblivious until something is right under my nose. She draws my attention to the bathroom which I can clearly see has a large puddle of urine on the floor. We phone the front desk and the teenager they have woking there quickly dispatches a custodian to take care of our bio-hazard situation. We go out to enjoy the town. Several hours later we get back to go to bed and when we pull back the infamous bedspread we find a very obvious collection of pubic hair and conspicuous stains on the top sheet. So we go to pay the desk clerk another visit. We are given a new room only to find a new urine puddle in this bathroom. We did not look under the sheets. The desk clerk was again visited and a third room was given to us, and I do mean given because we were not paying for a damn thing at this point. This room was minimally acceptable, but by this time it's nearly 2 am. Just another travel horror story.
I love the idea of a Zip lock bag for the remote. Thanks.
People should not be germophobic, but rather "germo-aware". Knowledge is a powerful preventative.
As consumers, we need to be assertive when it comes to the cleanliness of our hotel rooms. Don't be ugly and hostile, but do call these obvious breaches of hygiene immediately to the attention of the manager. Most will do the right thing -- either by getting you the clean room that you paid for, or compensate you in some way. Remember, you are paying well for this room -- you are not their "guest".
We stayed in a motel in a small town in Michigan. The room looked old but seemed clean. It was only for one night and we were tired so we crawled into bed. After a moment I thought the bed felt cold. A felt around and found the bed was not cold but wet. Some kind of liquid was seeping from the matress through the sheets. We jumped out of the bed and went to complain. The manager did not believe us and accused us of using the room for a "quicky". We were very angry, needless to say but we did get our money back when the manager saw the huge wet spot on the sheets and matress for himself. I can only imagine what that liquid was!
As a housekeeper, i know all the pitfalls hotel rooms could have. No, the bedspread and blankets aren't washed that often. The carpets aren't shampooed to perfection. And there are times when the hotel is full and dusting comes in last on the priority list, when there are used condoms, beer, and bodily fluids all over the room. It makes our job easier if the guest does clean up some, or if they're going to leave the room a mess, a tip is nice. No one wants to clean up after your incontinent child or a night of drunken debauchery, but we have to. Now i understand the problems that have been posted were obvious and no one should put up with that from a hotel room, but there are a few things posted that really aren't problems. Yes, supposidly the remote control has the most germs on it, but you touch door knobs, phones, and pens at banks or grocery counters, everyday and don't think anything of it. They aren't exactly germ-free either. As for the pillows, i agree. Bring your own.
I stayed at an intercontinental conference and convention center that was on campus of a lg. acedemic hospital. I can promise you that for 3 nights the bill was almost $1,000.00. We stayed there only because the other 2 hotels on campus was full. I was having 3 days of testing down at the main hospital. Back and forth and back and forth all day, so staying in a place far away wasn't doable.
This was a 5 star hotel and on 2 out of 3 nights someone tried to enter our room. I was sick with tubes down my nose and throat into stomache. I thought it was hideous to be awakened twice in the middle of the night by intruders.
The place was beautiful but we got used bathrobes and a dirty shower. For 1,000.00 it should have been spotless. The wet bar was great. to bad I was NPO most of the time.
I worked at a small American family-owned hotel for 5 yrs as a Desk Clerk and I agree with most of the comments posted. Needless to say, I've seen it all, from blood stained sheets to occupied rooms. Reading the previous posts brings back memories!! And yes hotel rooms can be quite fithly at times, so I'd like to leave a little advise:
-As far as the pillows-yes bring your own. I've seen what's under the pillow cases and nearly got sick at the sight. Also, bring your own blanket. Because yes it's true, sometimes the blankets and comforters are only washed seasonally!
-Next time you pick a hotel, ask the clerk if you could see the room first before paying. I'm sure they wouldn't have a problem with that- if so suggest leaving your I.D. or some type of small collateral. If you spot any problems then call the front desk immediately, that way you're less likely accused of having a "quicky" and saved yourself the trouble.
Overall, not every hotel is ran the same way-there are guide lines. But for the most part they are kept up to standard.
I can't say I've ever had a problem in a hotel.
I've never been worried about germs. I just simply...don't get sick! I've only had to take anti-biotics 5 or so times during my whole life...one being after surgery.
Heck, I never even got an ear infection till I was 17! Not even as a baby.
Perhaps I have a good immune system. Maybe because I've been exposed to alot of germs since childhood. I've built up quite a tolerence to them!
I have a great tip that stemmed from a very horrible hotel experience (probably one of the worst here...). I stayed in a 5-star hotel with a jacuzzi tub, (paid a pretty penny for it, too!) and got an STD from the tub! (Nothing that couldn't be cured with antibiotics, but very nasty, nonetheless!) My tip? If you're going to use a jacuzzi-- or jetted tub-- my doctor suggested bringing your own cup of bleach. Fill the tub up with hot water, pour the bleach in, run the jets for a few minutes, then drain and rinse the tub out. This rids the tub of all the lovely, moist, growing things that are hiding in those jets and crevices. Trust me, I will NEVER use one of these tubs ever again without disinfecting it myself first!
Frequent traveler...
I always bring my own blanket and pillow. I strip the bed to the sheets right away. I carry disinfectent wipes with me on every business trip, and I have a ritual I go through, wiping down anything my hands will touch. I stay in shoes until I hit the bed. After a 12 hour drive to see a sick parent, arriving at 2 a.m., checked into a very respected chain hotel, pulled the sheets back and found the following... lots of body hair, a plastic knife, and a pat of butter. These were in a made up bed!!! I notified the front desk and was given another room.Needless to say, I was not charged for my stay. And always tip the maid if you are staying more than one night. Worst complaint... hair all over the bathroom floor!!!
I was taught at an early age to do the following: Ask to see a room first. When you see the room, if it looks acceptable, strip the bottom sheet and check the mattress PAD. Remember, what goes THROUGH the sheet (urine, semen, etc) stops in the mattress pad. I have had housekeeping change one mattress pad before I replaced the sheet. I use Lysol on shower, bath, toilet seat and handle, switches, etc. I also carry an afghan from home and my own pillow. Also, check the area at the base of the bed/floor. That's where your feet will make naked contact when you get out of bed. *Use a flashlight. You don't want to be FEELING around that area!" I found a condom once, and a tampon!
I always bring disinfected wipes and wipes every single spots that I could possible touch, ex. door knobs, toilet seats, remote controls..... it's just a piece of mind!
i am a housekeeper, and i would like to say a few things. proably the reason why the bedspreads and blankets arn't cleaned everyday is because we are already wasting millions of gallons of water every DAY washing the sheets. when you stay at a hotel for more than one night, do you really need the sheets changed every night you are staying? do you change the sheets every night when you are at home? i don't think so! also, every housekeeper loves being tipped. is it really that hard to leave a dollar on the nightstand and write a thank you? i mean, we are cleaning up after you!!
Along with the can of Lysol I suggest some bug spray. Need I go on.
I can basically agree with most of these comments including the comment made from the housekeeper. I am a firm believer in recycling. I do not believe that a towel used to dry off after a shower in which one has used soap and water needs to be cleaned. As the housekeeper mentioned, millions of gallons of water are wasted daily from towels used only once being washed unnecessarily. However, since I just returned from a trip to Tampa, FL where I stayed in a hotel that charges approx. $120 - $150/night. The lobby/atrium of the hotel was beautiful but the rooms were less than great. I realize that hotels cannot control the humidity but with the invention of air conditioning, I believe it is possible to make the air inside a room not as moist as the air outside. The window had been knocked off the rails so it didn't close completely. The filters on the air conditioner were fuzzier than my cat so my husband just removed them. He asked the front desk to send someone from maintenance to fix the window and replace the filters which was done. I am a very particular person so I felt that there were just too many small details wrong with the room for the price charged. Between the window, the filters, the water left in the refrigerator because it had been turned off, the rusty joints on the bathroom door and in the tub, etc., I felt that the price was at least twice what it should have been charged. I will be going to California and staying at a very nice hotel for two weeks so I plan to get bleach, cleaning wipes, a pillow, disinfectant, and whatever else I might need to be comfortable in the room for two weeks. However, I don't plan on having the towels cleaned every day unless I take more than two showers every day. Thanks for the forum to vent and share tips.
I too hate hotels but we found the perfect solution for us. Camping! I realize this is not a solution for people traveling regularly for business or emergency purposes but it's absolutely wonderful for vacationing or long weekends away. We purchased a brand new camper trailer with a queen size bed, built-in TV, our own bathroom etc. and we keep it immaculately clean. I hated to bring my own pillow and blanket to hotels. Who wants to bring them back home, Yuck! Unfortunately for those who must stay in hotels I do believe we should take the time and trouble to safeguard our "home away from home" the best we can. It's worth the time and effort.
I need to mention bed bugs ... a friend of mine brought some home from a popular, upscale NYC hotel recently. After throwing her bedding and new mattress out, she had her house bombed twice ... and she still has a problem. Don't put your suitcase on the bed, instead use the little stand they give you. Tossing the bedspread and blanket won't help ... they hide in the bed frame and mattresses and come out when you are sleeping - they are attracted to your body's warmth or odor or something. Apparently many big hotel chains are having a problem with bed bugs ... we may be hearing more about this.
Excuuuussse Me! We are losing the Point!! We are paying for a service and if you aren't getting great, good or fair service; go somewhere else! We work tooooo hard for our money and whether staying a night away from home in a hotel or a motel is for work or pleasure, get what you pay for! We don't expect or eat burnt food! We don't buy or drink spoiled milk! There are too many choices out there and you can hurt a business by word of mouth and by leaving!
I travel at least 2 times a year with my 13yr. old son and 9yr. old daughter.
I try to "splurge" on a "Spring Fling" and a "Back 2 School Bash".
I plan in advance so we get the most bang for the buck. I search for hotels within my budget vie the internet.
I am a single mom and am trying to create memories that we will remember as the children grow up and go their own ways. I love the Lysol idea as well. One thing I do in my search for hotels while I am surfing the net is try to find the year the hotel was built. This gives me an idea of how long the rooms have been in use.
I have been fortunate on a couple trips in locating places that have recently opened. One place we stayed in Spring 02' had not had all the rooms rented when we checked in. It had been opened for 2 weeks and because of the 9-11-01 tragedy people were conservative in their travels. We lucked out and got a beautiful room that had not been slept in yet.
Just a thought to add to your check list. Find out from the hotel of your choice when it was built. That will give some indication as to how old those unwashed bedspreads and blankets are.
One room we had rented looked beautiful on the internet. We got there and found green shag carpet from the 70's. There had oviously been water damage because it reeked of mildew. When I decclined and said I wanted to go elsewhere (my son's allergies wouldn't tolerate the mold, the manager admitted there had been water damage but it had been rectified. I couldn't help but wonder if they used one of those big blowers like they put in supermarkets during the winter to dry up all the water from melted snow. Thay actually had the audacity to charge me a $15.00 cancellation fee. The motel had two rooms occupied! I reported it to the corporate office and got a refund some 30 days later. Thanks for all the good advice. One more thing, line those toilet seats with tissue before you squat. I have been doing this since I was 3 or 4 years old and am proud to say I have passed it on to me children.
Happy Travels, Jane
i stayed at a hotel in vermont last year, and the room looked ok and the staff was great, but i got lice from the bed
This is so typical of Americans. You want someone else (someone low paid, of course) to clean up after you and do it so thoroughly that there is not a single germ. Guess what? Lots of people sleep in hotels, often a different person or family every night. And most of those people are frankly not very clean, especially when they sleep in hotels because people tend to be less clean when they don't have to clean up their own messes. You see this same problem in public restrooms and other public places as well.
This germ paranoia kind of makes me laugh, though. I haven't noticed that Americans have become robustly healthy since the advent of disinfectant sprays. In fact, the increasing germophobia seems to go right along with increasing malaise.
And, as for the guy who wanted his hotel room in Florida to be cool an dry, it's FLORIDA. You must be one of those types of people who wants to go to a lush, green golf course in Phoenix, Arizona, too. If you're in the desert, enjoy the desert. If you're in Florida, enjoy the heat and humidity. The demands you people make for air conditioning and linens that are washed every day that you stay in a hotel are screwing up the environment and driving up costs for the rest of us.
People just need to wash their hands for Gods sake. It would solve a lot of problems. I agree don't be a germaphobe.
this is the very reason i own a
RV i just returned from a month long trip yes you have to have the time and its sometimes a hasle to set up and break camp very often but when i read all these comments i again relize why i own a RV i sleep and stay in my own dirt if you know what i mean.
Quick note here. My family & I have stayed in hotels all over the US, Canada, Mexico & Europe. The prices ran from the cheapest to the priciest. I never had a family member become sick from our accom- modations. We clean up before and after ourselves, AND also nicely TIP the housekeeping staff. Too bad others don't do the same
I did recently stay in a hotel that used white covers to wrap the bedspreads, presumably as a reaction to the various comments in the news or on the web about how infrequently the bedspreads are typically cleaned.
BEEN THERE-TRIED THOSE MOTELS---That's why I drive a MOTORHOME, with my OWN BED, linens, etc. Try it!
I find there is a certain "culture of people" "taking over the motels in the USA", AND they don't seem to understand the "cleanliness expected of the American culture!"
While "traveling" you don't have to pay camp grounds...if you don't want to, for one night on the road. Truck stops, Wal-Mart, etc. allow FREE parking for tired drivers. If you staying longer that's a different story.
I think that some of the best places that I have stayed in have been mom and pop run motels. They seem to keep them really clean and will do anything to keep people coming to their motels
As the manager of an independant hotel I can tell you that most of the time the guest waits until check out to complain about their stay or they wait until after they leave. Which does not allow for the property to try and correct the situation. I agree that most hotels do not clean the spreads and blankets and wouldn't use them if paid. However for those that think that you can get an STD or an infection from a pool or hot tub you are mistaken. As the wife of a pool cleaner I can tell you that the chemicals used will kill almost anything in there. As for hot tubs if you see foam on the top of any hot tub or spa that means they have body fluids in them. The human body will involuntarily release a five second stream of urine ANY time you get in to a hot tub. The point is that it is up to the guest to make sure that problems are brought to light immediately and not months after your stay or upon departure, at that point you have used the services and do not warrant a full refund.
To all you hotel workers out there, and expecially to you house-keeping staff - Thank you! Human beings are just about the most disgusting and thoughtless creatures on this planet and you have to clean up after them! Probably for minimum wage and a few tips.
I go to Las Vegas three or four times a year and (knock on wood) have never had a bad, or even unpleasant, experience at a hotel. I bring my own pillow, mainly because theirs are too firm for me. I don't change my sheets at home every day and I don't expect the ones I'm using in a hotel to be changed for me every day although, yes, I don't lay on the bedspread.
And I tip - every day - so I feel the housekeepers might take a little more care with my room.
And to the poster above who doesn't worry about sitting on an unclean toilet seat: forget germs. Obviously you've never gotten crabs!
JM
And then on the way to a convention for school teachers a group of us stayed at the hotel with the perpetually burning light and the carpets were sooo dirty that our feet became black from walking from the bathroom (freshly showered) to the room to dress for the day. We too protested and were credited with our money back.
In addition disinfecting the room, might I also suggest you stick a wad of toilet tissue into the eye piece on the door? I once spotted a man looking into a room from the outside via the "peep" hole on the door!!
Hampton Inns cover their comforters in white cloth -- so you know it's been washed.
When I fly, and don't want to take my own pillow, I cover theirs with a towel ...
We recently "stayed" at the Orchard Park Inn/Motel in Orchard Park, NY. The screen in the window (and in the windows of 90% of the rooms there) was bent and torn, as if there had been an attempted break-in. The room smelled stale and musty; (we were told that was the smell of the new carpeting and paint...yeah, right!). But the kicker was when we pulled down the bedspread. Sheets and pillowcases were wrinkled, torn, and covered in hair. I sent my 17-year-old son to get us clean sheets, which I was willing to put on the bed myself. They refused to give him clean sheets. I then went to the office myself, hairy pillow in hand, to demand clean sheets. The owner/manager/whateverhewas argued with me, but finally agreed to give me clean sheets. I put the sheets on my beds, and felt a little better. A short time later, our friends arrived, checked into their room in shock, gagged a little, proceded to pull the bedspread down, and found dried blood on thier blanket. They went to the whatever-man for clean linens, and were promptly refunded their money and kicked out of their room...the darned troublemakers! By now, it's after 11:00 pm and the telephone in my room is ringing. It's the Man, telling me I am to come to the front desk, return my key, and check out...I have caused everybody to think his rooms are dirty...I am going to make him lose his business...we would not be doing this if he were a white man...blah, blah, blah. My husband tries to reason with him, but he will not back down...he threatens to call 911, and we are out. Midnight, no place to stay, we wind up staying in our car. Never stay at the Orchard Park Inn/Motel in Orchard Park, NY...it is filthy and the man is crazy!
Yup
I got an ear infection from a hotel pool in Amarillo Texas. It took months to heal and I am troubled by recurrent problems with that ear to this day
I haven't had any problems personally. But my grandfather took a nap on top of the bedspread in a hotel in Florida. When he went home he gradually got itchier and itchier. He didn't bother seeing a doctor even though we told him to. He started to think his house must be infected with something so he started to pull up his rugs himself (he was the healthiest senior citizen you could ever meet). But it strained his heart. After he died, my grandmother moved out of the house, and she went to a dermatologist who said she had scabies and she was treated and cured.
Hotel labor strike in Hawaii at an Outrigger hotel in 80's. Innocent victim from unchanged sheets. Scabes, took a while to figure out, even the Doctors.Spreads from the innocent to the innocent. Hotel stay-- Super 8- Minneapolis-2005-- suburb--- wife and I got lice from hotel room when there to visit a friend. Upsetting. Summation: Traveler's can catch things in hotel rooms unexpectedly and it is just a fact of life. Being in wrong place at wrong time. Unavoidable if a frequent traveler.
Correction at 2:43a.m. Sorry Super8 , the "Lice Incident" was at a Red Roof Motel in Burnsville,Mn. Complained to management but it was after the fact. Both husband and wife got it. This problem, as many know, is distressing, unexpected, and tranmitable to friends if unaware of.We do not know if problem was corrected and will no longer use this Motel chain.
once we stayed at a best western inn, we were staying in a non-smoking room, i noticed up on top of the entertainment stand, a half smoked cigarette. we didn't think to much of this, but the next morning when after my shower, i reached for a towel from the rack, and found an empty douch bottle behind the towels, that was the last straw. we complained to the management in person and in writing. we eventually got 50.00 off another nights stay there, I DON'T THINK SO! we were able to get the discount at another hotel.
My parents once stayed at a Ramada Inn on one of my Dad's frequent business trips. When they pulled down the sheets on what looked like a clean bed there was a pile of human excrement in the middle of the bed! Needless to say, they got their money back and left pronto.
Once when traveling with 4 teenagers we stopped in Calhoun,Georgia at what was advertised as a "newly refurbished" motel and got two adjourning rooms. We were exhausted and really needed a good night's sleep, but unfortunately we had to sleep on top of the bedspreads (who knows what was there) because the sheets and pillowcases were all hairy. Then the towels and wash cloths were "hairy" also, so there was no refreshing showers either for any of us. We complained and didn't get a dime back. The people were not Americans and did not speak English well, so we could not get them to understand. If we weren't exhausted we might have tried elsewhere. I did a lot of praying, but not much sleeping.
Yes, I believe some of these foreign people who buy motels have no idea what the average American expects and doesn't seem to care either. I told one Indian (not American Indian)operator of a previously family-owned motel that we stayed at a couple of times per year for 5-10 years, that he had better understand what Ameticans expected in travel amentities or he'd be owning a sleese-bag motel before the end of the year. We will never stay there again.
The 1st room he gave us was reeking with tobbacco odors and was supposed to be a nonsmoking room. We complained and got a different room, but we waited for an hour shivering under the covers before we realised that there was no heat in that room as the heater unit would kick on. By that time it was well after midnight and we just stuck it our because of tiredness. I had to go through a 4 year old, then a very elderly grandmother, then a boy about 10 years old (none of who spoke English) before the man who was in charge was found. He acted like he WE were at fault because we were too tired to change rooms a third time in the middle of the night.
If I had my choice I would travel by RV, but that is not fesible for us as we are getting older and it is a lot of work that my husband would not prefer to do.
I went to Ukraine on a mission trip last year and was wonderfully surprised at our modest accomodations. They were modest and it was a very old building, but everything was clean and comfortable. Even staying at a camp for the mission was not bad at all, except that they were having a plague with flies in the southerly windows every afternoon. It wasn't something that was unbearable, but it was embarassing for those who were responsibile for getting the camp rented for the mission weekend. They appologized over and over. Maybe the Ukrainian people would be better at running our motels here in the United States!
Thank you all for the many suggestions. From now on I will be taking a disinfectant and my own pillow to motels and I know I will still not rest easy.
I have stayed in many different hotels. I guess I knew about some of the things that I've heard. For the most part the hotels have been clean (at least what I could see). I've mostly stayed in Marriott Hotels. When I find a good,clean one I usually frequint,that hotel. I will be traveling in 3 months and I will be looking for things a little harder.
My husband works maintenance for a hotel and frequently tells me about their daily issues at work. Many times the housekeepers aren't cleaning the rooms as well as we'd like, because they aren't allotted the time to do so thoroughly. They will be "written up" for taking longer than 30 minutes to finish a room. Now, 2 beds, floors/carpeting, dusting... just the bathroom alone would take 30 minutes! And we've all heard the horror stories about the conditions rooms can be left in by inconsiderate "guests". So, they are fighting to keep this job, even though it's low-paying, because they can't find anything else around. And then they run the risk of losing the job if they take the time to clean things right. Why does this not make sense? But it's all about "productivity". The owners want fast workers, not thorough. It's all about quantity rather than quality.
Luckily, I've never had any problems from a hotel room personally, but I think it's a good idea to disinfect and use your own pillows etc as a precaution. Just remember that it's not always about "lazy" housekeepers who don't do a good job!
Our worst hotel experience was at a Super 8 on Tybee Island, Georgia.
When we checked in we noticed that it wasn't particularly clean. The tiles in the bath area, for example, had a dingy, gray appearance and felt "tacky" to our feet. We should have complained at that point, but we settled in, watched a little TV and went to sleep.
Next morning we woke up and then noticed an EMPTY CONDOM WRAPPER on the night stand. Here was immediate verification of two ominous points: (a) the bed in which we were sleeping had most definitely been warmed up for us the night before and (b) there was a good chance that we were sleeping between the same sheets where the happy couple had sealed the deal.
Re: Hotel maids/etc: A tip is a gratuity for good service after the sevice is performed. A guest should not have to bribe you up front, for to do your job. I do tip well to maids/service people if the room has been kept well. But the idea of a daily tip AKA bribe really bugs me. If you don't like your job, quit and find another.
I've worked at an independant hotel for over a year now, and I can understand many of the complaints. We are expected to completely strip beds after check-out, and before either blanket or spread is replaced we are expected to look it over carefully. If in any doubt, or if we smell something amiss, these go straight to the laundry and are replaced by laundered and inspected clean ones. We are also expected to check under the beds, as things do inadvertantly roll under there. We use anti-viral cleaners on the phone and other surfaces in the room. Also the housekeepers are rotated around, so the same person doesn't necessarily do the dame rooms every day--fresh eyes to spot problems, so to speak. We also have a supervisor who checks random rooms to make sure standards are being upheld. We appreciate people who fill out guest comment cards--helps us to serve you better.
After working and staying in several hotels for 20 years, I'm sorry to have to suggest...bring your own pillow, use disinfectant, wash your hands, put the spread out in the hallway, keep your slippers on, use the dead bolt at all times. If anything is out of order, demand that it be rectified right away. If it is not rectified immediately, demand a refund (you know what you are paying for). If you are offered another room to move to, demand a discount for your moving services. Be sure to contact the corporate office with a copy of your comments...that's where your money is going, not your comments/experience. Franchises have standards that are not always being followed, and they may not know it because everyone wants to keep their job, being profitable for corporations. In most cases, corporate profitability is the priority, not individual guest satisfaction, as advertised. The working staff is stuck in the middle, trying to satisfy each of you. In the worse case senarios, if even suggest contacting the Better Business Bureau to force corrections to be made. I belong in the service industry. Once again, I apologize for the downhill change in all service operations.
Suggestion: NEVER and I mean NEVER drink out of the glasses provided in hotel rooms unless they are disposable and wrapped in plastic. My sister worked for a hotel and they used to wash the glasses in the bathroom with the same rags they cleaned the bathroom with! I've been told this by other people I know who work in hotels.
The plastic bag for the remote is a great idea. I stay in hotel often for work and usually wash it down. Think I'll be packing my little baggie from now on.
Our family stayed at a Comfort Inn in Tx last year for two nights. The first night I woke up several times from the sensation that my skin was very itchy. Upon checking I had tiny red spots all over my legs. My 2 yr. old son awoke the next day with large red spots along his diaper area. I was convinced we had slept with bed bugs. My husband did not want to find another hotel so I went to the manager and asked for a different room. I was told they did not have any other rooms but they would send the maintanence guy up with a vacuum cleaner. I striped the beds of all their linens and of the mattress pad. (By the way, the mattresses looked 30 years old!) After vaccuming every square inch of that bed and spraying it with a good dose of Lysol and placing clean sheets and mattress pad on it,I felt better. That is, until I woke up in the middle of the night again with a terrible itchy sensation. Whatever it was seemed to be resistant to Lysol and Hoover. Once we got home and went to the doctor we discovered our bed partners were scabies! Yuk! Now, bed bugs you can see if you know where to look for them in a hotel (Hint:you can find casings of their shed skin along the edges of the mattress, under the matress tag behind the nightstand and did you know that the headboards lift off the walls? You can take that off and look for bed bugs there too. Lift the mattress pad and check for black tiny stains on it-from the bugs processing their blood meal)But how do you check a room for scabies?!? I am obsessive about the cleanliness of a hotel room and will check every inch of it before I even sit down. My husband is not obsessive about it so we ususally end up having to stay anyway. That is why I bring Lysol and my own pillow and occasionally my own blanket. I would be more than o.k. with a hotel where they didn't have any beds in the room and you could get an Aero bed when you checked in and you brought your own blankets and pillows. You could wipe the bed down, just to be sure, and there would not be a comforter to have to throw on the floor. Oh, and I think these rooms would have to have wood floors instead of carpet. How many critters could survive in a bare room like that? Hmm, maybe I'll start a new chain of bedless hotels! We also once experienced a hotel in Branson, Mo that reeked of vomit. After finding a hugh stain on the carpet and going to the front desk, they sent a guy with a can of Lysol. Of course that did not fix the problem. Once again, they seemed to have no other rooms available. Once again, my husband would not leave. So what do you do when Lysol won't fix the hotel problem? Now we travel with a small Yankee Candle jar. Their powerful scents can cover anything.
I am very happy to see that there are other peolpe out there that share my obsession for a clean hotel room free of unwanted guest - my husband believes I'm just a bit strange about it and no one thinks like I do.
I like the idea of the baggie for the remote. I also like the new hard surfaces spray that disinfects everything. I'm not sure if this is really any different than Lysol - but hey, why not use both?
I've been hearing more and more recently about the risk of bedbug bites in hotels. I'm going on a trip to a major city and would like to take some precautions. I've seen various sprays to ward off pests advertised, but I'm not sure of their effectiveness. Most articles I've read mention exterminators as the best option. Are there any sprays that physicians recommend to minimize the risk if you're away from home and are these products safe?
I have a friend who hides her toothbrush because she worriest that the maid will stick it in the toilet or worse, use it to clean the toilet. I was never so paranoid, but it does have me wondering.
I NEVER lay on the bedspread. Always pull it down first.
Good Lord! I've been staying in hotels for all of my 21 years, and I've never been bitten by anything. Sure, I've found some hairs on a bedspread, or in the corner of a bathroom, but I've never had a problem getting clean linens, a new room (with discount), or extra towels (all of which smelled clean and were hair free). I do bring my own pillow, and I usually wear flip-flops on the carpet, but I've never had any of the issues y'all are reporting. I stay mostly in Hilton family hotels (usually Hampton Inns, but occasionally others), and in the Sleep Inn in Traveler's Rest, SC (we're there a lot, and I reccomend it, they just renovated including new linens, curtains and carpet, and it's owned by a nice family that cares deeply about their customers...the mom cuts up fresh fruit for the continental breakfast every morning instead of buying and defrosting frozen), and no matter where I've been from Boston, Mass. to Pasadena, CA we've never had a problem. Then again, I'm also someone who attributes my good health to the fact that I never washed my hands before I ate as a child (much to my mother's horror). I never get sick, I think because I was exposed to stuff as a kid. Hotels don't have to be scary!
RVs basically suck; they're for people so afraid of the greater world they'll drag their entire house along on vacation to avoiding sharing a toilet. Nevermind that you're fat-assed, lane-clogging, vision-impairing gas-guzzler makes life for the rest of us miserable...especially up those long mountain roads.
I may never stay in a hotel or motel again...Ugh.
I will have to agree with most everyone here. I belive for what you pay, you should get a much nicer room!!!! I have been living in a motel for 2 weeks untill my duplex is finished and it sucks. The first room i was given the air conditioner didn't work and the man at the front desk acted as if I was and idiot for wanting a room with a working air conditioner. I mean come on I am staying there for 2 weeks and paying about 500.00 to do so if I want the air to work it should!! Then the same clerk has the nerve to ask me who I am going to have in my room. My opinion none of his buisness. I am married and i am renting a single room why do I have to pay extra to share my bed with my husband??? I can't wait till my duplex is finished. I will never stay in another motel again unless I absolutly have too!!
Wow these are amazing stories. None of these gross thing have ever happened to me and I've stayed in some sleaze ball places.
If I owned a franchise, I'd personally supply foam mattress on a platform bed and abandon the old fashion mattress and box spring altogether. Then you could just toss the pad or foam every few months.
Even locked down air mattresses w/ memory foam wouldn't be a bad idea. No place for the bugs to go.
Yes, I think bedding is what makes these places so expensive and hard on the environment with all that bleaching and energy wasted.
While on a vacation trip that included a wedding my family stayed in a hotel in Camden New Jersey. Needless to say the stay was horrible. First at the door to the room there were claw marks from a crow bar to pry the door.(IT had been hastily repaired) Second while we had the curtains open to let in sunlight a employee decided to stop and stare in for his entertainment. Now to the hotel affiliations had just been lost with Best Western and now was own by a private owner from a foreign country. Bug spray was the order of the day, placing a chair in front of the door at night for security and mold and nasty bed liniens with stains even though they had been washed. As a word to the wise check any hotel or motel affiliation before you make a reservation and stay at a national reconized chain. You will have better luck and can request ahead of time to have all the liniens removed and new ones placed in the room including a clean mattress pad, that way you can make the bed yourself and know what the mattress looks like before you lay your body on it. Bring your own pillows and blankets is also standard for me. Other than that bring the camping gear. At least you know what has occurred in your tent.
I work front desk at a hotel. And when I think I seen it all in human behavior, a new one always comes around. Human beings, in general, are disgusting animals. Yes, I realize that people need to take a break from everyday life, including myself. But when I read some of things that people wrote, my blood started to boil. I have seen some of the rooms after a guest check out of a room and the room is totally trashed. From cereal ground into the carpet, broken wine or beer bottles, etc. It just makes me wonder what these people houses look like at home. I really cannot believe that people would live like that at home. And as for people that bring their kids with them. Don't people ever discipline their children any more. I heard it all with children running up and down the halls, jumping into the pool area when there are signs around with no jumping or diving in the pool, also I have many complaints about kids knocking on other people's doors. I rather check in a person with a dog, than a child. At least the dog behaves better. Now making another comment on housekeeping, the housekeeper work very hard at the motel I work at and they do their very best on making the room clean for you. But the first responibity has to fall on you the guest to be sure that you do not trash the hotel or motel room that is provided for you. Pick up after yourselves. Make sure that you do not leave a used condom, there are trash containers provided for you to throw away. Treat the motel or hotel like it is your home away from home. Treat the housekeeper and front desk staff like you want to be treat.
my best suggestion for all you people that travel a lot is to stay at small ma and pop motels where the owners run the place we stay frequently at a small motel in spooner wisconsin called the inn town motel and there is a nice young couple that own it and they are very concerned in what there costumers think of them because it is there lively hood it is how they make a living and being a small motel they need repeat costumers and they want to make sure they are happy and come back it also cost a lot to run a motel but thay do upgrades a little at a time when they first took over they bought all new beds and bedding and curtains they added refridgerators and microwaves dvd/vcrs wireless internet without raising there rates they have rooms as low as $36.00 per night I was there one night and at 10 o'clock at night the air conditioner broke and the owner left immediately to the next town 25 miles away because it was the only place where a store was open and got us a brand new air conditioner I call that good costumers service because thay were full and they had no where to move me. anyway i think the small motels are the way to go because its not just employees who dont care they want you to come back.
After reading these I laughed my butt off! I AM NOT ALONE ANYMORE!! I stayed in a hotel in Cincinnatti. After a long business day, I came into my room tired and still more paper work to do. I turned on the TV and sat in the chair- after using my can of Lysol (I to carry). YOU have to!!!
needless to say this was a decent hotel at $99 a night.You know the ones that guarantee clean or your night is free- Yeah right! Anyways,I had received an infamous email about the brown recluse spider just days before, and God knows I HATE SPIDERS!!! I went to bed finally about 12 midnight and off to slumber land.I woke up to this "thing" on my foot. I could feel it crawling. I started to sweat and freaking out as my mind goes back to the email of the recluse spider being in the covers and the horrible pictures of the man's leg and all the graft work an yatta yatta yatta.Here I am a grown woman in this hotel on the fifth floor and its just me and this spider I have built in my head to be nawling away on my foot- Like a child, I thought in my head as to how I was going to escape my situation. I decided on the count of three I would rip the covers off and jump to the other bed to escape the spider feasting.I counted one , two, thre and up I go only to imbalance myself- (It is 4:00 in the morning may I remind you) I fall off the ther bed and completley flip with this spider on my foot- it is still attached!! I am freaking out now- I turned on the light and there is this monstorous hair ball attached to my toe- HUGE, My hair at the time came to my chin. I began laughing as I was ll worked up over this "spider" and it was a hair ball. I then got really mad as I slept with someone else' hair all night I called the front desk- you guessed it- no manager on sight at 4:00 in the morning and noone to come check out my findings- I put it in a cup, I then began looking around Hairspray bottle tops under the dressers, dust an inch thick where noone had swept for months- I got showered and dressed at 4:00 in the morning went to a coffee shop then came back and awaited my friendly meeting with the manager. After explaining the sotry and giving him his nice cup of "hairball" coffee- I asked for my money back, and left never to return. I now check out the rooms before I stay, and now I have found a hotel in each area I work- I stay in the same ones and I don't have a problem. I still carry My own blanket and my lysol.
I just wish there could be some type of legislation to stop this nonsense, Oh and don't drink out of the glasses they leave in the bathroom- they rinse them out in your "bathroom" sink and put them back out for the next guy!!!
all i have to say is you get what you pay for with nearly every hotel room. a room that is $99 a night is not going to be the same as one that is $400 a night. If you're paying more, you're going to get better service and a better product where things will be clean.
I stayed in a four star hotel in florida last month for a meeting. I noticed after the second night of stay, that one of the comforters on the bed had a dried blood stain on it. Does anyone know if you can get hep B or C from touching this stain and then touching your eyes or nose? I am a little nervous. Thanks
ok, i am in the service biz as well, and work for tips. but lets face it, when you are spending big bucks for a room, you are now expected to tip the staff to do their jobs on top of the high price of the hotel? for the one night stays, say the guy before you made a wreck of the room, and jacked himself all over, no tip, then i get the dirty room, and am expected to tip? i have found some disgusting things in hotel rooms, but love staying in hotels. too bad they dont have higher standards, and pay the staff to CARE, and be accountable on how the quality of clenliness of the room is.
yes I need clean towels after I use them once. Who wants to dry their bottom with them and wipe their face the next day with same towel? And just for the record I dont want to us usse the same blanket someone I dont know used. Im not germophobic, just clean, and some things are just personal!
I once paid $170 a night for a hotel and got SCABIES out of the ordeal. Apparently the $170 went to something other than washing the sheets. What a nightmare.
If your room is dirty it is the owner of the hotels fault and I will tell you why, I work cleaning rooms at a major hotel, the money sucks for what we have to do, we are given on a good day 15 rooms each to clean, on a bad day up to 18 rooms to clean, each room is supposed to take only 1/2 hr to clean, we walk into the room many times cases of empty beer bottles are lying all over the room, dirty used condoms yech, whats the matter with putting your own dam condem in a bag wrapper, garbage, popcorn, pizza, peanut schells thrown all over the place. Let me tell you what we are expected to do in 1/2 hour and I will tell you it is not possible. Strip and make 2 beds, clean 3 mirrors in each room, dust and vacuum, scrub and yes I said scrub the bathroom tiles on the shower walls with disinfectant, the tub, the toilet, the sink and counter with disinfectant then dry and shine it all, dust and vacuum, change 2 garbage bags, make sure each and every room has 4 clean glasses, 2 coffee mugs, coffee, sugar, tea, a pen with a top, a phone book, 4 sheets of writing paper, 3 envelopes, a white laundry form, a white laundry bag, a name card, two chocolates, 2 bars of soap, 1 shampoo, 1 lotion, 2 facecloths, 2 lg towels , 2 small towels, a bathmat, dust behind the toilet paper rolls, a box of kleenex, make sure nothing is under the beds, make sure all the lights work and there are five, look in all the drawers make sure nothing is in them, dust the window sills, make sure each room has six hangers, make sure there is a doily under the glasses, clean the coffe pot, and maker, also if there is a cot and a crib in the room which many times there is then we have to strip and remake those and roll them into the storage room which is on the 4th floor, vacuum outside in the hall in front of the room. There did I miss anything and all for slave wages. We have to work at an incredibly fast pace and get dinged money or points if anything is missing from the rooms. Try doing these things in 1/2 hour and tell me if you can, if you say you can you are a liar. Its the motel owners fault for not paying a proper wage and giving the cleaner enough time to accomplish the task.
I noticied you said hotels do not change the bedspreads. Seriously.. do they admit to not changing them?
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