Medical Mistakes: Second-Guessing Myself
And I'm thinking to myself as she is talking, "Who is Baby Y? I've never heard of her... OHMYGOD. I've totally forgotten about Baby Y! I've completely been neglecting her care and now she is going down the tubes! I have no idea who she is! I have no idea what to do! I've completely screwed up!"
I then awaken with a racing pulse, hyperventilating, and relieved beyond measure that it is only a dream. Welcome to Dr. P's recurring nightmare, which plagued me throughout my pediatrics residency training (and for many years thereafter).
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What about the child in my office with a chronic bellyache? Sure it's usually not due to anything serious, but could this be the rare time that it is? Am I missing something? Did I miss appendicitis when she first came in with this complaint a few weeks ago? Lordy, lord. Am I screwing up?
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That feedback was among the most helpful and prescient I ever received. I have come to believe that recognizing my own uncertainty and maintaining an openness to being wrong in my clinical care has been my best defense against my making bad errors.
Research shows that most physicians already have a few limited hypotheses of what might be going on within minutes of meeting the patient. Then, as in all aspects of life, "believing is seeing" as we unconsciously contort any further history or examination findings to conform with that initial hypothesis. As Dr. Groopman writes:
" Doctors make such errors when their thinking is overly influenced by what is typically true; they fail to consider possibilities that contradict their mental templates of a disease, and thus attribute symptoms to the wrong cause."
In short, we're good at picking up the most common and usual cause of symptoms (like the flu in the middle of a flu outbreak), but not so great when thrown a curve (like a child with bacterial pneumonia during that same outbreak). Add an overweening self-confidence in one's opinion and an ego that precludes even considering one might be wrong, and the ingredients for an ongoing misdiagnosis are all in place.
Living with uncertainty is not a lot of fun and can be brutal on the ego, but I believe it has served me and my patients well. Don't be put off if your pediatric provider sometimes admits to being unsure about what is going on. She is just being honest and it is just that lack of certainty that may someday allow her to diagnose pneumonia in your child in the midst of a flu epidemic.
Article cited:
"What's the trouble? How doctors think"
Jerome Groopman The New Yorker 1/29/07
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