Welcome to the Drug Insights FAQ Center
The Drug Insights service is a great way to share personal experiences with medications that you, your family or loved ones are taking. At this help center, you'll find information about the service and answers to your top questions. Your contributions will help us build the Web's most valuable drug and treatments information resource.
What are Drug Insights?
WebMD's Drugs & Treatments database contains overviews on more than 3000 prescribed and over-the-counter drugs. Now we're asking our users to provide their personal ratings, reviews, and recommendations for medications they've tried, which will make this database even more valuable for people who are facing a medication choice. To get started, visit our Drug and Treatments home page.
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Who can review their experiences with medications?
You should review drugs that you have a first-hand experience with. In some cases, you might also rate a drug that is for a loved one. An example of this would be rating a medication that your elderly parent is using for Alzheimer's, or giving a review for a pediatric decongestant for your young child.
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How do I review my medications?
We ask three questions around the treatment - Did the medication work for you? Was it easy for you to use? Were you overall satisfied? One star means that you weren't happy with the results. Five stars means that you were very satisfied.
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Why do you ask what particular condition I'm using the drug for?
Some drugs treat multiple conditions. For example, Wellbutrin is a popular antidepressant but is also sometimes used for ADD and for smoking cessation. By telling us the specific reason you've taken a medication, that information will be much more helpful for users who are looking for information about a prescribed medication for their specific condition.
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How is the optional background information used?
The more other users know about the users rating the drugs, the more valuable those ratings become. An 18-year-old college student might have a different experience with a particular medication than a post-menopausal woman of 60 on the same drug. Once we have a good sampling of this data, we'll begin letting you search the effectiveness of a drug in individuals similar to you.
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You ask for a description of my experience with the treatment. What would you like me to write there?
Whatever you think would be useful to others. For example, maybe it's not easy to rate your particular medication just using a star system. There could have been complications with using the medication at first that later disappeared. Or, there could have been other circumstances when you were taking the drug (for example, perhaps you were treating two conditions at one time) that you'd like to explain in more detail. Anything that you think would be helpful to other readers; we would love to know about it.
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Are real names or email addresses required?
You won't need to log-in or enter your real name or email address before reviewing. You're welcome to use your regular WebMD community name or you can create a user-name just for this one rating. What we do ask is that you not use a real name or any other personally identifying information features about yourself. We request this for your own privacy. Read our Privacy Policy to understand how we treat your information.
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After I review a medication, how soon will it show up?
Immediately!
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What should I do when I see posts that are not appropriate?
Report them right away. Every review has a "report this post" button right below the content. If you see a post that you don't think is appropriate for our site (it might be spam. Or a user bothering another user. ), then click that button and the system will send us an automatic email. If we find it violates our Terms & Conditions, then we'll remove it permanently.
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My review was deleted. What comments are okay?
When you comment to rate your drugs and treatments, you must still abide by WebMD's Terms and Conditions, to which you agreed when you joined our site. Some reasons a comment may be deleted are use of profanity, using personally identifying information (such as your real name or someone else's real name), violating copyright, spam, or personal attacks. If you have specific questions about your removed comment, please write to our staff at webmdcommunity@webmd.net.
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What if I rethink my rating on a particular drug and want to change it?
Once you've reviewed your experience with a particular medication, that review goes live (so be careful before you click the submit button) within a few minutes. There may be cases, however, where your experience with a particular medication changes over time. In those cases, you're free to submit a new review that better reflects your current situation.
Back To Top
I'd like to describe my experience with a drug that is not in your database. How can I add it?
While our database covers thousands of drugs, there's always the chance that we may have missed one (or may have named it in a different fashion) Send your medication name to webmdcommunity@webmd.net and we'll come back an answer for you.
Back To Top
Is it possible to rate treatments other than medication?
Rating treatments that are common for a particular condition that are not medication-based - psychotherapy, diet changes, prayer, family| friend support - is in our plans for future releases and we'll keep everyone posted when they go live!
Back To Top
I have additional questions about a medication. Where can I ask them?
Right here at WebMD! We have scores of support groups online with thousands of users talking about their treatment options, along with top physicians available for questions. Go to our Message Board index to look up the right group for you.
Back To Top
- What are Drug Insights?
- Who can review their experiences with various medications?
- How do I review my medications?
- Why do you ask what particular condition I'm taking a medication for?
- How is the optional background information used?
- You ask for a description of my experience with the treatment. What would you like me to write there?
- Is a real name or email address required?
- After I review a medication, how soon will it show up?
- My rating was deleted. What comments are okay?
- What should I do when I see posts that are not appropriate?
- What if I rethink my review on a particular drug and want to change it?
- I'd like to describe my experience with a drug that is not in your database. How can I add it?
- Is it possible to rate treatments other than by medication?
- I have additional questions about a medication. Where can I ask them?
What are Drug Insights?
WebMD's Drugs & Treatments database contains overviews on more than 3000 prescribed and over-the-counter drugs. Now we're asking our users to provide their personal ratings, reviews, and recommendations for medications they've tried, which will make this database even more valuable for people who are facing a medication choice. To get started, visit our Drug and Treatments home page.
Back To Top
Who can review their experiences with medications?
You should review drugs that you have a first-hand experience with. In some cases, you might also rate a drug that is for a loved one. An example of this would be rating a medication that your elderly parent is using for Alzheimer's, or giving a review for a pediatric decongestant for your young child.
Back To Top
How do I review my medications?
We ask three questions around the treatment - Did the medication work for you? Was it easy for you to use? Were you overall satisfied? One star means that you weren't happy with the results. Five stars means that you were very satisfied.
Back To Top
Why do you ask what particular condition I'm using the drug for?
Some drugs treat multiple conditions. For example, Wellbutrin is a popular antidepressant but is also sometimes used for ADD and for smoking cessation. By telling us the specific reason you've taken a medication, that information will be much more helpful for users who are looking for information about a prescribed medication for their specific condition.
Back To Top
How is the optional background information used?
The more other users know about the users rating the drugs, the more valuable those ratings become. An 18-year-old college student might have a different experience with a particular medication than a post-menopausal woman of 60 on the same drug. Once we have a good sampling of this data, we'll begin letting you search the effectiveness of a drug in individuals similar to you.
Back To Top
You ask for a description of my experience with the treatment. What would you like me to write there?
Whatever you think would be useful to others. For example, maybe it's not easy to rate your particular medication just using a star system. There could have been complications with using the medication at first that later disappeared. Or, there could have been other circumstances when you were taking the drug (for example, perhaps you were treating two conditions at one time) that you'd like to explain in more detail. Anything that you think would be helpful to other readers; we would love to know about it.
Back To Top
Are real names or email addresses required?
You won't need to log-in or enter your real name or email address before reviewing. You're welcome to use your regular WebMD community name or you can create a user-name just for this one rating. What we do ask is that you not use a real name or any other personally identifying information features about yourself. We request this for your own privacy. Read our Privacy Policy to understand how we treat your information.
Back To Top
After I review a medication, how soon will it show up?
Immediately!
Back To Top
What should I do when I see posts that are not appropriate?
Report them right away. Every review has a "report this post" button right below the content. If you see a post that you don't think is appropriate for our site (it might be spam. Or a user bothering another user. ), then click that button and the system will send us an automatic email. If we find it violates our Terms & Conditions, then we'll remove it permanently.
Back To Top
My review was deleted. What comments are okay?
When you comment to rate your drugs and treatments, you must still abide by WebMD's Terms and Conditions, to which you agreed when you joined our site. Some reasons a comment may be deleted are use of profanity, using personally identifying information (such as your real name or someone else's real name), violating copyright, spam, or personal attacks. If you have specific questions about your removed comment, please write to our staff at webmdcommunity@webmd.net.
Back To Top
What if I rethink my rating on a particular drug and want to change it?
Once you've reviewed your experience with a particular medication, that review goes live (so be careful before you click the submit button) within a few minutes. There may be cases, however, where your experience with a particular medication changes over time. In those cases, you're free to submit a new review that better reflects your current situation.
Back To Top
I'd like to describe my experience with a drug that is not in your database. How can I add it?
While our database covers thousands of drugs, there's always the chance that we may have missed one (or may have named it in a different fashion) Send your medication name to webmdcommunity@webmd.net and we'll come back an answer for you.
Back To Top
Is it possible to rate treatments other than medication?
Rating treatments that are common for a particular condition that are not medication-based - psychotherapy, diet changes, prayer, family| friend support - is in our plans for future releases and we'll keep everyone posted when they go live!
Back To Top
I have additional questions about a medication. Where can I ask them?
Right here at WebMD! We have scores of support groups online with thousands of users talking about their treatment options, along with top physicians available for questions. Go to our Message Board index to look up the right group for you.
Back To Top
