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WebMD Registration Changes
Hello WebMD Members!
Thanks for dropping by the community blog. If you are a registered member of WebMD.com, we have some important information to share with you. Being a registered member means you signed up for an account and have a member nickname that follows you around when you log in.
We are preparing to launch some updates to our registration system that may affect the way you log in to our site. If you have more than one account with us under the same email address, you will want to read the information below closely.
And check out the following FAQs for more information.
Happy Posting!
Leona
What's happening?
WebMD will soon be launching an update to our registration system. These updates will allow us to greatly enrich your WebMD experience.
When will this change occur?
The scheduled date for this registration system update is 12/12/2008 (please note this date has been changed), and is subject to change.
How will I be notified?
You will receive an email about a week before the changes go into effect, reminding you to be on the watch for those changes.
What will change for me?
1. The first time you log in after the registration update, we'll need a few minutes of your time to confirm your account profile and the data already on file.
2. From that point on, when you log in to WebMD you will always use the email address on your account. If you've been logging in with a "User Login" name, you'll need to start using your email address instead. If you've already been logging in with your email address, there will be no change.
You're getting rid of the "User Login" name, but what about my Screen Name?
The Screen Name on your account will stay the same as it was before, and will continue to be displayed when you participate in community areas, such as message boards and chat rooms.
What if I have more than one account, in order to post comments with more than one Screen Name?
You can continue to use and create multiple accounts, but each account will need a different email address. The first time you log in with each additional account, if the email address for that account is not unique, we'll ask you to enter a different one. Each accounts email address will need to be validated through the process noted above.
What will happen to comments I've already posted?
All of the comments you've posted in the past will be unaffected by these system changes.
I'm concerned about my personal information. Are there any privacy issues created by these registration system enhancements?
No. WebMD is committed to your privacy. For more information about our privacy practices, please visit http://www.webmd.com/policies/about-privacy-policy.
If you have any further questions or would like to provide feedback, please use the Contact Us link at the bottom of every page. The WebMD Customer Care Team is ready to serve you Monday-Friday from 8 a.m. to 5 p.m. (EST).
Staff Note: This blog post has been updated to reflect a change in the date that this new registration process will begin.
Thanks for dropping by the community blog. If you are a registered member of WebMD.com, we have some important information to share with you. Being a registered member means you signed up for an account and have a member nickname that follows you around when you log in.
We are preparing to launch some updates to our registration system that may affect the way you log in to our site. If you have more than one account with us under the same email address, you will want to read the information below closely.
And check out the following FAQs for more information.
Happy Posting!
Leona
What's happening?
WebMD will soon be launching an update to our registration system. These updates will allow us to greatly enrich your WebMD experience.
When will this change occur?
The scheduled date for this registration system update is 12/12/2008 (please note this date has been changed), and is subject to change.
How will I be notified?
You will receive an email about a week before the changes go into effect, reminding you to be on the watch for those changes.
What will change for me?
1. The first time you log in after the registration update, we'll need a few minutes of your time to confirm your account profile and the data already on file.
2. From that point on, when you log in to WebMD you will always use the email address on your account. If you've been logging in with a "User Login" name, you'll need to start using your email address instead. If you've already been logging in with your email address, there will be no change.
You're getting rid of the "User Login" name, but what about my Screen Name?
The Screen Name on your account will stay the same as it was before, and will continue to be displayed when you participate in community areas, such as message boards and chat rooms.
What if I have more than one account, in order to post comments with more than one Screen Name?
You can continue to use and create multiple accounts, but each account will need a different email address. The first time you log in with each additional account, if the email address for that account is not unique, we'll ask you to enter a different one. Each accounts email address will need to be validated through the process noted above.
What will happen to comments I've already posted?
All of the comments you've posted in the past will be unaffected by these system changes.
I'm concerned about my personal information. Are there any privacy issues created by these registration system enhancements?
No. WebMD is committed to your privacy. For more information about our privacy practices, please visit http://www.webmd.com/policies/about-privacy-policy.
If you have any further questions or would like to provide feedback, please use the Contact Us link at the bottom of every page. The WebMD Customer Care Team is ready to serve you Monday-Friday from 8 a.m. to 5 p.m. (EST).
Staff Note: This blog post has been updated to reflect a change in the date that this new registration process will begin.
59 Comments:
WHAT WILL ALL THIS CHANGE COST ME?
Nothing at all, Anonymous. See you on the boards!
Uhm, so I'll be the one to ask the dumb question... The email says "account profile information". "My Profile" on my screen says, "No Profile yet" -- So what exactly would I be re-verifying? LOL
Hi Anonymous!
The profile information is your WebMD registration profile, not your message board profile. This will ensure that the information you used to open your account is correct and that your email address (which will now become your user name) is correct as well.
Leona
The BIG question is WHY?? No change is ever made to make things better. Changes are to 1. fix errors or 2. gain more control. Your altruiwstic opener doesn't ring true. Again--WHY??
LMAO - you really think we are going to re-register???
I've nevr heard of a site asking its members to join again, especially a site with the integrity of WebMD.
most times the reason to re-register is to track users and sell their info or to market to a target demographic
Nothing was said about REregistering.......just about confirming what your profile already says.
I will keep a positive outlook and hope these changes go smoothly. Thanks WebMD for being here for us!
So our email is becoming our user name? Does this mean our email will suddenly be visible with every post? That every post will show user@server.com? For the sake of my inbox, I sure hope not.
Hi everyone!
You won't have to re-register at all. We're simply trying to make the registration system a bit more simple than it has been in the past. Right now, you have to create a unique username, which you use to log into our site. And, you also create a screen name that appears when you post on our boards or use our chat rooms.
Unfortunately, lots of folks have had a hard time remembering those unique usernames. Most sites these days have gone to email addresses to help simplify the process.
Your Screen Name is what will show up on your posts as it does now. Your email address will not.
I hope this helps explain. :-)
If you have further questions, you can also write to our Customer Service department, linked in the FAQ above.
Take care,
Leona
Thanks Leona. Explaining that in the original announcements would have saved a lot of upset and confusion.
my problem is that I haven't been able to post a blog or message on a board lately because I coudln't sign in since I couldn't remember my password to loggin. WebMD would give me a temporary password but it would never let me make my own new password. So I haven't been able toreply to any posts, etc. or write to tech support for help. How will I be able to keep my profile if I c an't sing in for it?
feathergs,
Write to our community staff at webmdcommunity@webmd.net, and we'll have someone check into this problem for you so we can help you get it resolved before the cutover. Include as many details as possible.
You should have received an email in the account you used to sign up when you joined WebMD alerting you to the upcoming registration changes.
If you didn't receive that, let us know that in your email as well.
Take care,
Leona
Sounds OK but...4 sum reason thing never seem to go as told.
How about more bandwidth or more mega flops to make webMD run BETTER? The last change did more to SLOOOOoooooooooooow things instead of make anything better, (as claimed).
I recently came back onto WebMD and I've been looking for the area to be able to talk live online with a doctor. I cannot find where to go. Is this service still active??
If I'm already a member of the Inspire Team, is this "reconfirmation" going to affect that? (I'm sure you've noticed -- no one is expressing delight over the reconfirmation.)
Will there be a "remember me" function? (I HATE having to re-type my information...)
What if you can't remember what you put as your profile? It was sooo...long ago.
To check on your current account info, log in to WebMD and click on the My Account link on the upper right.
I don,t understand the change login where and how? could someone explain this to me please
I don't understand the part that reads"each account must have a different email address"
I am finding that I cannot track my weight, fitness, or diet here for free anymore. The only place I see this available now is for a fee. The place I use to use now requires me to register again and appears to have been changed to suit businesses signed up through a healthcare provider connected to WebMD.
Anonymous said, It's not that difficult to understand why do people get in such a uproar?
Well looks like you screwed the Canadian and foreign members at webMD. It's asking for only a US zip code and won't accept anything else. Job well done WebMD, way to mess up everything.
Goodbye my friends at the back pain board, this canuck is no longer welcome here it appears.
You know; I am an 8o's child; I grew up w this shite; when all you peeps had to come AROUND to adapting to the tech; then go; OH we are going to make a prima donna med site (which is great...); but my point is... I have seen the GAUNTLET of chat&billboard systems; since the dawn of internet. WHY don't you ADAPT a newWAVE universal CHAT community like XAT chat [xat.com]... you are catching on with Google Blogger; xat Chat is the shiznit; you can hop from community to community; and the graphix and vesitiliy; and forum flexibiligy are seemless. Please; Please. If ur going to make a change. Make REAL change; and DONT waste our TIME with you OMINOUS and stupid emails.
....and of course; Thank You; you are saving lives; and helping many others with you FREE and QUALITY services.
So there will be a change. So... What's the big deal and so many comments.
World changes, life changes, website change. Period.
I do not have zip code as I live in Canada - does this mean i can no longer use the website?
Please reconsider us Canadians who use this board for support, in your new registration process. We now can't post unless we confirm an American zip code. Not happy.
Canadians, think Beverly Hills 90210 and use that
Over the 5 years I have been on this board my screen name changes for one reason or another. So I now have maybe 5 accounts linked to one email address. I forgot the passwords to all but one (the current one). All info on them are the same, so the forgot my password feature never works. How can I get all of the accounts deleted so I can have my current account linked to my email?
Come on you people, WEB MD is great and change is always good it's growth and hopefully you acn take what they give you and use it well !!! Happy Holidays
Nothing at all, as you see.
They want me to change my email address when i re-register!!! why? it's annoying, it won't let me re-register!
When I re-register it is making me change my email address!!! Why?!? it is annoy, and re registering is not working!!! it has taken me way longer than "two minutes of my time" and I'm still not re-registered!
Hi,I'm from Canada and I can't confirm my account information because you are asking me of valid zip code,and I'm already a member with a valid postal code.Does it mean I am not a member anymore?
I would love to be apart of all this as I have so many issues that I need to be put to rest. I never weight this amoutn since I was pregnant. I am bi polar, and unable to leave home. I have also have been blessed with fibromiglia, I ams hawing complusive behavior. I am disabled was getting off of Disablity and going to build an elderly center and home for the homeless or rooms for low income as I know how hard it is. I was very lucky and got this house in 1994 for my daughter so I left her something and now I need a roof after 15yrs. I went to refin. only owed 87thous on in 2006 and got hit with two, not one predator lenders, now owening 235.00 for a 30,000 home imporovement loan. I have since had 4 nervous breakdowns. I finally got lawyers didn't even now I filed a civil suit. I was just complaining. I lost my 15yr old due to this and I can't get rid of the alcoholic husband. Can anybody tell me where to go besides being fresh.lol I am serious and this is only half. I have two more lawyers to get and hate lawyers. Well I am sure you will boot be off as I take dextrostat and you don't even show it as I know it was taken off the shelf as there not making it but, I have been on this since I been in high school in the 70's so yes I am 51. I am serious I have ADHD. Now I am depressed listening to myself. Any suggestions really I need someone to talk to and someone to exercise with I am so sore from sitting here all day. I just got back into doing housework. The breakdowns got worse and then the last one I haven't got it back I need to work. The bumn won't get out but, it's not funny anymore. I want help I am very much not want to be on this earth anymore. So I thought I could diet and exercise with anybody as I have no friends and with my daughter gone she was my life. That is why I am still here. But, she isn't and I getting those thoughts of checking out. so I thousgh this would be goood. What do think? Find somewhere else? Thanks for reading if you bothered. I have been up two nights now. Sorry had a lot to say. LOL
I think whatever has been done to the site has made it more difficult to access anonymously. Since we are living the era of identity theif, I will no longer be accessing my account at WebMD. Screw WebMD, I can get my information privately elsewhere!
THIS "ANONYMOUS" PERSON NEEDS TO UNDERSTAND THAT ALL YOU ARE DOING IS UPDATING YOUR WEBSITE TO MOST LIKELY MAKE IT EASIER TO NAVIGATE AND POST COMMENTS, ETC. IF HE/SHE HAS SO MUCH TO COMPLAIN ABOUT HAVE HER/HIM GO TO ANOTHER SITE LIKE DISCOVERY HEALTH OR SOMETHING. ALL I HAVE READ IS COMPLAINT AFTER COMPLAINT. I THINK THIS SITE IS WONDERFUL AND SO HELPFUL TO ALL OF US WITH HEALTH ISSUES AND QUESTIONS. THANK YOU FOR BEING THERE FOR ALL OF US WHO UNDERSTAND.
WHAT IS THE BIG DEAL IF YOU ARE CHANGING THE WAY YOU SIGN IN??AND YOUR PROFILE INFORMATION, SO WHAT?
ANYONE WITH SUCH A BIG PROBLEM, AS I SAID BEFORE, SHOULD GO TO ANOTHER SITE.
I SHOULD HAVE SPECIFIED, SINCE THERE ARE SO MANY THAT ARE USING THE ANONYMOUS NAME, THAT THE ONE I WAS REFERING TO IS THE ONE THAT DID ALL THE COMPLAINING ABOUT THE CHANGE, NOT THE OTHERS THAT DIDN'T HAVE A PROBLEM, JUST QUESTIONS. AND, I GOT THE BIGGEST KICK OUT OF THE ONE WHO ASKED IF THIS CHANGE HAD ANYTHING TO DO WITH THE OBAMA ELECTION. I ROTFL. AT LEAST I WOULD HAVE IF I COULD.
EVERYONE ELSE, SORRY IF YOU THOUGHT I WAS REFERRING TO YOU.
According to this site I am spelling my first name wrong. I'm pretty sure I haven't done that in at least 45 years. What a pain this site is now!!!
I am finding that I cannot track my weight, fitness, or diet on here for free anymore. The only place it is available now has a charge. The place I use to use now requires me to register again (yes to re-register, not just confirm) and appears to have been changed to be for businesses signed up through a healthcare provider connected to WebMD instead of regular folks that have been using it on their own. So this change is causing me to not only not be able to access what I am use to using, but also would cost me to be able to if I chose to continue here, which I won't because I can do it for free elsewhere.
However, I do love WebMD for the Symptom Checker and other information, so I will still come when I need that information, unless of course it becomes no longer free or no longer user-friendly.
I really value posting on wbmed's boards but I am not resident in the US how do I go through the re registration process as it asks for a US zip code? I am resident in the UK. Please don't say I can't use it as it means a lot to me.
I AM TRYING TO RECONFIRM MY ACCOUNT SO THAT I CAN LOG INTO WEBMD BUT I KEEP GETTING THIS MESSAGE WHEN I AM PUTTING IN MY NEW PASSWORD(WHICH IS THE SAME AS THE OLD ONE) THE MESSAGE SAYS: STATEFULREGFORMPROCESSOR(CALLAJAXERROR):STATUS200, TEXT:OK. HOW DO I GET AROUND THIS OR WHAT DOES IT MEAN I HAVE TRIED IT ABOUT 10 TIMES AND I CANNOT CONFIRM MY NEW PASSWORD.
If you are having any problems with the new registration, please write to us at webmdcommunity@webmd.net and we'll help you troubleshoot the problem.
I cannot log in on my ovulation calendar...This is EXTREMELY frustrating because we have lost two babies in the last 4 months and this is the only place that i am keeping track of my cycle! I cannot tell you how disappointed i am in this site!
i need info on blood clots i have an incition that was put on me about 8yrs ago its like a small incition looks like an umbrella it destroy the clots so that they don't go into my lungs need to know if infact i needed to get it check or what is on the lower part of my right side pelvic if you have any info on the name of it e-mail me thankyou anasantana5093033@yahoo.com
How do I find the information I had been tracking in the WebMD Health Manager which seems to no longer exist?
If you are having any problems with the new registration, please write to us at webmdcommunity@webmd.net and we'll help you troubleshoot the problem.
What other changes is WebMD making? A friend of mine who used to be on staff has been cut loose because of restructuring. What is this all about?
Sooo, I tried to log in with my old name/password. And tried to make a new password. It won't let me in at all. It doesn't like my 8-letter/number combo password, said it's too short (even though 8 is all that is required!!), so I added a couple, still doesn't like it. What gives?? Are we blocked out now? Do I re-register or WHAT?????
Anonymous
THIS WHOLE NEW REGISTRATION CHANGE IDEA HAS BEEN A COMPLETE NIGHTMARE I CANT LOG IN TO ANYTHING. THIS REALLY REALLY IS DICOURAGING. I NO LONGER WISH TO VISIT THIS SITE FOR ANY REASON AT ALL. GOOD LUCK TO ALL WHO TRY TO GET ANY INFORMATION IT JUST MIGHT CAUSE YOU A TERRIBLE HEADACHE!!!!!!!!!!!!!!!
I changed my user name to my email address, but all the tracking programs I was using are gone. For example, I was using the LEAP program to track my workouts, but the tracking program and all my records are gone. I was also tracking my weight, percent body fat, and other things. I've sent several emails asking what happended to the tracking programs and data, but no response yet.
I AM NOT GETTING MY NEWS LETTERS!!!
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How do I change my screen name?
Hi,
I am having trouble getting into the ovulation calendar. I'm logged in, but there are no other options except "Log in" and "Join now." When I hit the log in button I get an error message that says the page cannot be displayed. Could you please provide the http address so that I can get there directly?
Thanks so much!
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